T's & C's & Delivery

Terms, Conditions & Delivery

Terms, Conditions & Delivery
Terms and Conditions

Welcome to Spellbound Gifts website . If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Spellbound Gift''s relationship with you in relation to this website.
The term '' Spellbound Gifts '' or ''us'' or ''we'' refers to the owner of the website whose registered office is 28-30 Coleshill Road. Hartshill. Nuneaton. CV10 0NY. The term ''you'' refers to the user or viewer of our website. 

 The use of this website is subject to the following terms of use :

  • The content of the pages of this website is for your general information and us only.  It is subject to change with out notice .
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy , timelines , performance , completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we express no liability for any such inaccuracies or errors to the fullest extent permitted by law .
  • Your use of any information or materials on this website is entirely at your own risk , for which we shall not be liable . It shall be your own responsibility to ensure that any products , services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes  but is not limited to, the design, layout, look , appearance and graphics . Reproduction is prohibited other than in accordance with the copyright notice , which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator , are acknowledged on the website .
  • Unauthorised use of this website may give rise to a claim of damages and/or be a criminal offence .
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Spellbound Gifts prior written consent.
  • Your use of the this website and dispute arising out of such use of the website is subject to the laws of England and Wales.

Pricing

 We reserve the right to adjust our prices in accordance to fluctuations in the market. While Spellbound gifts takes every care to keep our prices on the website accurate , we also reserve the right to correct any price mistakes. If we find an error before we accept your order , we will contact you immediately and give the option of continuing with your order at the correct price or cancelling .

Delivery

 We send all our orders by first class Royal Mail or Parcel Force for larger orders . All products in stock are usually posted within 3-5 working days . It will then take the time for the package to be delivered to you via Royal Mail or Parcel Force usually 2-3 working days . Working days are Tuesday - Friday. Special delivery services can be arranged upon request with costs to suit . 
UK delivery charges will be quoted in your order .
Please be aware that we do not take responsibility for payment of any duty and taxes you may incur from your country of origin , if you are ordering from overseas. For more information please contact Customs in your country, as some goods may be subject to custom controls.

Returns Policy

 We will refund or replace any goods that may have arrived at the destination in un-useable or faulty condition or indeed different from those ordered. You have the right to cancel your order at any time for any reason before delivery and within seven working days after the day of receiving your goods. should you decide to request a refund  please notify us immediately on
 +44 (0)24 76 397165 or 
spellboundgifts@btconnect.com. After seven working days the sale is considered closed and we will not make a refund. We do not refund any postage and packaging costs.
We will fully refund the money paid to us within 30 working days to your credit/debit card. In the event of your cancelling your order within the time frame mentioned above , you will be responsible for the costs of returning your goods to us in a saleable condition (that is unopened and unused). If you do not return the goods within 30 working days we will presume you have decided not to return the product and not issue a refund.
This agreement is governed by the laws of England and Wales. 

Privacy Policy

 Spellbound Gifts value your custom and take every precaution to protect your privacy and security. All web transactions will protect your security with strong encryption.
We do not pass any information gathered by us on to any third party.
Spellbound Gifts relies on the use of cookies to process orders. Whilst you do not need to allow your browser to accept cookies in order to browse much of our website , you must have cookies enabled if you wish to shop.
Cookies are small pieces of information sent by the web server to a web browser , which allows the server to uniquely identify the browser on each page.
If you have any questions , comments about your security and privacy or wish to know what information we hold for you , then please email us via the contact page .